Whether it's for Valentine's Day, an anniversary, or a special token for friends and family, this ring set transcends the ordinary. It's not just a gift; it's a profound statement of enduring love and friendship.
The Cupid's Promise team puts a lot of effort into ensuring we produce quality pieces that will light passion in the eyes of our customers. Our pieces are made to order and inspected to ensure art quality before shipment.
If it's not what you wanted it to be, send it back to us for a full refund!
(Cupid's Promise does not cover return labels)
Due to high demand, order processing will currently take up to 2-3 business days. We offer Shipping to the following countries:
USA: 5-12 Days
Canada: 5-12 Days
United Kingdom: 5-9 Days
France: 5-9 Days
Germany: 5-9 Days
Australia: 5-9 Days
New Zealand: 5-9 Days
It is important to note that occasional delays may arise due to unforeseen circumstances. In these cases please contact our customer support team so we can do our best to help!
If you've realized that the shipping information provided during your recent order placement is inaccurate, it's crucial to act quickly to ensure your package arrives safely and accurately. Invalid shipping addresses will delay the shipment of your order.
Please follow these steps immediately if you need to correct your shipping address:
1. Contact Us: Send an email to info@cupidspromise.com as soon as possible.
2. Provide Essential Information: Include your order number, the full name associated with the order, and the complete correct address in your email.
3. Await Confirmation: Once we receive your information, we'll work quickly to update your order with the correct shipping information. You'll receive a confirmation email from us once this change has been successfully made.
*To prevent these situations, we strongly encourage all our customers to double-check their shipping addresses during the order process. A moment of review can make a significant difference, ensuring your orders reach you promptly and accurately.
Please be aware that once an order has been shipped, we are unable to adjust the shipping address. It's also important to note that Cupid's Promise cannot be held responsible for orders that are undeliverable due to incorrect address information provided by the customer, and we are unable to offer refunds for these orders.
*In some occasions, packages may be returned to us due to an invalid or incomplete address. Our team can reship the order. The shipping fee will be recharged.